Tuesday, September 17, 2013

Catching Up with Carl: September 2013

So far, September is shaping up as a very good month for Star.

On the Gulf Coast, Seahorse Beach Club, www.beachclubatseahorse.com, is knocking down its first sales. Richard Korowicki, sales director, is leading the charge. The Beach and Bay homes are finally approved by the county. Whatever happened to the easy counties to do business in? Our PR program, led by Bernard Kaplan of Houston's Kaplan Public Relations, is in full force with front, business section stories in last Sunday’s Houston Chronicle.

The Florida Keys Club, in Marathon Key in the Florida Keys, is moving at flank speed. We are in due diligence now, and expect to exit in a month and close after the first of the year. Both Marvin Rappaport and Peter Rosasco are working through the myriad tasks and consultants to gain all approvals for the fractional cottages, the hotel, the new clubhouse and the renovation of the golf course and tennis complex. Bill Meyer, of Meyer Jabara Hotels, and Newmark Capital round out the development and operational team along with Star.

The Crystal project, also on Marathon—with the Residence Inn by Marriott as the anchor plus the fractional cottages on the Gulf—may soon be joined by eight additional cottages on the neighboring property, making a total of 21 Key West–style cottages to sell. The EB5 program is taking a bit longer than anticipated, but still moving along.

After investors made runs at it from all over the country, the French Quarter project in New Orleans is now back in local hands, where it should have been the entire time.

The NOLA promote team is led by Don Dauzat and family, and joined by attorney Richard Gerage and Star. Premier architect and interior designer Billy Sizeler, of Sizeler Thompson Brown Architects, is leading the team to ensure this square block in the French Quarter is singular in its design and economic contribution to this iconic venue. The project, while massive, can be a capstone to Star’s work in the resort arena.

As I have for the past 19 years, my summer has been spent in Northwestern Montana up by Glacier National Park. What a change from urban settings: the warm days and cool nights, the grandeur of the Continental Divide and, speaking of iconic, Glacier National Park! I return in great shape from hiking only to erode slowly as business travel takes over. To fly in and out of Kalispell, Montana, as I do for business during the summers, is one expensive experience, primarily on those wonderful regional jets. So, a price is paid for the gorgeous outdoors here.

Thursday, September 05, 2013

Catching Up with Carl: August 2013

Into the heart of summer we go! I am returning from our Texas Gulf Coast project, Seahorse Beach Club. Our sales team continues to do well, as does project management. However, our building permit for the oceanfront homes has been delayed by the State of Texas, which now wants previously unspecified survey results of mean low and high tides. So, we expect to finally get the data to them and begin construction in two weeks. To think we had counted on beginning construction last June!

So, the Texas that was easy to do business in is not so now! The trials of being in the development business are many, but heck, they are worth it. At least better than sitting on the sidelines and doing nothing!

We have engaged Kaplan Public Relations to launch our Houston-area PR blitz. We are firm believers that the best leads come from PR versus the old, print model. We'll soon see if this holds up.

That mid-state New York deal, Greek Peak, has been purchased by local investors, and we are not sure if they want to continue the fractional sales or not, or if they'll consider using Star. Time will tell.

To the contrary, the Florida Keys projects continue to move smartly along, especially the Florida Keys Club on Marathon. Key developer Marvin Rappaport has assembled a first class team—Star included—to redevelop the property, including building new fractional cottages and hotel units. The team includes hospitality management and architecture.

Our New Orleans project—the square block in the French Quarter, plus nearby parking and two other choice sites in the Quarter—is on the fast track with our developers, architects and investors. Previous thinking that this deal was 'too big to go' has now changed to 'it will go'. Here's hoping.

I read an interesting Wall Street Journal article (available here) about a golf course owner in Michigan who has an 18-hole course, as well as 5, 7, and 12-hole options. We know that most all younger folk don't have the time for 18 holes anymore. So, this is an interesting, cutting-edge approach. Thanks to Chris Kelsey for bringing this shorter option to my attention.

For more Star news and updates, be sure to "like" Star Resort Group on Facebook.

Catching Up with Carl: July 2013

The two LinkedIn groups I manage—Luxury Resort Development and Luxury Resort Fractions—now have a total of 4,742 members. That's up about a thousand from last year. So, congratulations to those who 'hung in’ there during the last of the recession and welcome to those who have more recently joined.

I have begun to receive Google alerts for 'Fractional Resorts' after a hiatus of what has seemed to be a few years. So, is there a market perking up? On the buyer financing side, as far as I can tell, the answer is ‘no.’ On the development financing side, a qualified ‘yes.’

It’s interesting that the banks we've spoken with say they are not 'collateral' lenders. While I realize what that means, how do they lend to make any money? Does that mean they don't lend anymore to auto dealers, hardware stores and the like against their inventory? They can ask for the personal or corporate guarantee, but for the post-recession resort business, they are not going to get much in those areas.

A recent Wall Street Journal story about luxury Tuscan resorts featured the Timbers Resorts property Castello di Casole, which has succeeded during the recession by selling fractions and whole homes to European buyers. That was the message a few years back from Timbers’ then-sales manager at Piers Brown's fractional London conference, so good for them to be able to attract those buyers.

In Star Resort Group news, we are about to come to market at our Texas project, Seahorse Beach Club, with both whole and fractional homes for sale. We’ll see if the fractional product is still recognized and sought after by the booming Houston market.

We have a great team there with Ward Communications out of Houston leading the marketing way. We also have such talent as architect Margit Whitlock of Architectural Concepts; our terrific home designer, Alan Kent of Kent & Kent out of Houston; Bob Duke of Galveston’s Duke Landscaping Architecture; Gary Bullard, our quite down-to-earth building contractor; as well as our in-house team of Richard Korowicki leading sales, Chris Cannon for marketing and Scott Tracy for project management.

All else at Star is fine.

Catching Up with Carl: June 2013

We’ve fallen behind our schedule at Seahorse Beach Club on the Texas Gulf Coast. Too many nits and nats to cover, so construction will begin in July versus June for home delivery in November versus October. Darn it.

The good news is the FF&E package is just terrific. Margit Whitlock’s company and Dahlgren Duck have both outdone themselves. The homes will be a knockout! Pictured is our Beach Club and pool:

seahorse 2

It pays to have a mature and experienced team tying down the proverbial tent pegs in a strong wind. Richard and Amy Korowicki in sales are doing yeoman's work at the site with the temporary sales center just delivered. Chris Cannon has designed a knockout interiors plan for the modular structure. This is to be used until the Beach Club opens next summer.

Our project director, Scott Tracy, continues to manage the hundreds of details on site. Talk about getting gobsmacked for corporate housing. Our area is in a boom phase with the petro chemical and natural gas plants all expanding. Dow Chemical alone is spending more than $2.5 billion. With all the workers and new employees flooding in, it was very tough and very, very expensive to find housing for our team.

New Orleans, that Square #97 in the French Quarter, is moving ahead. It’s a very complicated deal, but Don Dauzat, the local developer in charge, continues to keep about 22 balls in the air at any one moment. 

And, Marathon Key in the Florida Keys continues to look good for the Gulf-side cottages, and maybe another golf club deal. Only Marvin Rappaport knows for sure.

The Greek Peak deal in upstate New York State has gone away, sold by FDIC to local investors who plan to market the Hope Lake Lodge themselves. Alas, a really good deal, but caught up in the recession. All else at Star is fine.

Catching Up with Carl: April/May 2013

At our Seahorse project—located on the Gulf Coast of Texas and an hour from downtown Houston—we are charging ahead with plans to get in sales by June 1st. We're excited to welcome Richard Korowicki as sales director. Richard previously worked with both the Teton Club and Pronghorn and achieved top sales at each project.

We are kind of stymied on the electronic component for our homes and for the Beach Club. Our area of the Gulf Coast is not on the major grids, so what we use for Internet, bandwidth for movies on demand and how we remotely regulate the heat and air are all very expensive. Any suggestions?

These days, the challenge is to fit out a beach house that will be used by three generations, with the kids wanting all the access and toys and the grand-folks perhaps not caring quite as much. How many big, flat-screen TVs does it take to trick out a five bedroom home including one bunkroom?

Until the Beach Club is finished next spring, our temporary sales center will be a modular unit, 22 x 45 feet with viewing deck, handicap access and maybe not quite enough parking. Recall that all our buildings, including the pool and its surrounding 3,500 square foot deck, will be 17 feet off the beach! Now, that’s a picture worth seeing.

As any developer knows, the process of getting started has hundreds of details. We continue to be impressed with architect Margit Whitlock, who has great advice and work-arounds. Our team of my partner, John Howton, our project director, Scott Tracy, and our marketing guru, Chris Cannon, are all high performers as is our sales guru, Richard Korowicki. In a real twofer, his wife, Amy, will back him up for sales!

In other news, Marvin Rappaport of the Florida Keys reports good success with his EB5 program. His trip to China was very successful, as have been the subsequent visits by contacts he met there. This virtually ensures the Marriott Residence Inn plus 11 to 18 cottages on the Gulf will be a ‘go.’

Don Dauzat of the French Quarter in NOLA reports that he has a buyer almost in place for the square block thanks, in part, to the willing seller.

Why is all the action in the southeast?

Catching Up with Carl: March 2013

Three areas to cover this month:

1. London Fractional/hotel conference: Piers Brown deserves credit for pushing on through the recession. The conference shrank from two to one day. The one-day was, however, excellent and saw about 100 attendees, all of whom were interactive and some real, top tier talent. Here are my takeaways:

•The European market is in limbo with the recent Italian elections, and the continued weak economies in Italy, Spain and Crete. There is no bank money for resort development as the money is all committed to the bail-out initiatives the EU is working through.

•The timeshare market in Europe continues to fight uphill against past transgressions in marketing and sales. Add to that, the UK regulations that a timeshare/fraction has to be on leasehold versus fee.

•That said, very established sun areas, specifically theAlgarve in Portugal, continue to sell and plan new developments.

2. Seahorse Beach Club, Texas Gulf coast outside of Houston: We have now set our Beach Club and Pool and fractional home designs. FF&E continues to be a bit high, and we’re working on that. Our website will be up in the next two weeks, and premarketing will begin in April. Two observations:

•Houston residential real estate continues to boom. Yes, boom. The energy and medical sectors that dominate Houston are going up, up and up. Houston is our primary market just an hour away.

•First homes will be ready for occupancy in mid-August. The Ocean homes will be 5-bedroom/5 bath and the Bay homes will be 4 and 4. The Beach Club willopen spring 2014 featuring day use for owners who don’t want to stay the night. Pricing will reflect the start up nature of the project.

3. Future Deals: The Wall Street Journal had an article on the EB5 program focused on the Trapp Family Lodge in Vermont. On the Florida Keys project, previously reported on, the developer is currently in Shanghai rounding up the necessary funds to get that project underway.

•New Orleans—the hotel component is drawing terrific attention recently. So, we expect that part of the French Quarter square block to be put to bed shortly.

•Nakoma Golf Resort in the Sierra Nevada north of Lake Tahoe. We first visited in the early 2000s and went back this week. The resort welcomed new owners, savvy folks who will reintroduce the fractional product in the coming months.

Catching Up with Carl: February 2013

Seahorse Beach Club is on target for a spring opening. Last week, our team traveled to Texas to meet with architect Margit Whitlock, who designed the Beach Club, and home designer Alan Kent, who designed the Ocean and Bay homes. We approved almost-final plans for all the buildings. This is going to be one terrific amenity complex: Plans include a 75-foot pool some 13 feet off the ground, surrounded by a large deck plus a kiddie wading pool, and the Beach Clubhouse is replete with a movie theater, kids’ game room, bar, indoor and outdoor dining, treatment rooms, workout equipment, family changing room, three hotel-type rooms for prospects and owner rentals and a sales center.

Pat Hanes came down from outside of San Antonio to share tips on how to make Seahorse even more attractive to Texas buyers. As a result of Pat's comments, we plan to use the priority rotating reservation system first invented at Deer Valley and used by Star in all projects through 2005.

In conference news, I'm heading to London for the Leisure Real Estate Conference being held February 28th. This is the evolution of the Fractional Life Conference presented in past years, which I spoke at in 2011. I'll be speaking at the fractional breakout on Feasibility, Market Analysis & Program Design, and then again on Marketing and Sales. Later in the day, I'll participate in general session panel: The Resort Real Estate Market—Have We Reached the Bottom Yet? I fear that the UK and Europe are behind the U.S. in a recovery, so I'm unclear on what I can add. Our former World's Finest partner, Russell Bragg, is also speaking. We have been in touch on our respective areas, and it will be good to see him. The last time was 2011.

I attended the GNEX Conference in LA two weeks ago: It was very well presented and certainly posh, held at the famed Beverly Wilshire. Sharon and Paul Mattimoe of Perspective Magazines, which put on the conference, are very good marketers and business people, and it was nice to catch up with the many industry folk in attendance. Star is continuing to move ahead with Marvin Rappaport and Randy Rieger's Marathon Key project in the Florida Keys. It is an approved EB5 operation after years in the approval process. We are also working with Don Dauzat and his New Orleans, French Quarter project. Whatever happened to projects close to home?

Catching Up with Carl: December 2012

An experience we all used to know, but during this recession of four-plus years we may have forgotten, is the rush of setting up a new project. I’ve been getting the ‘rush’ back with Seahorse Beach Club.

Our challenge is to have inventory ready for use by next summer. To be realistic, we should have started last summer, but the reality is that we are beginning now. So, the tasks at hand: design the homes, design the Beach Club and pool, design and install project entry structures and site signage, construct the fishing and crabbing pier that goes out into Drum Bay, and install all of the soft amenities. On top of that, there’s the website, marketing materials, exchange program, buyer financing, documentation and registration plus a whole host of other items.

We have a terrific partner in John Howton, the original developer, as he understands business and best practices, and has ramped up his understanding of the resort development business and is passionate about the development of the Seahorse Beach Club.

Our senior marketing exec is Chris Cannon, whom we worked with in the early 2000s when we introduced World’s Finest Resorts. Chris then went on to working with Four Seasons, Raffles/Fairmont on foreign-based condo development programs. He was and is a real pro.

Our project director, Scott Tracy, has been with the company since Meriweather Ranch in the mid-2000s. He’s the company broker, chief administration officer, heads up escrow management and has his hands on all aspects of the project.

I am backed by my Star Resorts partner, Rich Feldheim, and our operations manager, Christine Dempsey. 

Our sales and site marketing director has not yet been selected, but we have a couple of excellent candidates, and our pre-marketing will begin in March with sales in June.

Oh, did I mention that we have a distinct focus on fractions? A one-sixth or one-twelfth interest is available in either a 3,500 square foot beach home or a 2,500 square foot Bay home. Seahorse is a 36-unit home development and our horizon is to sell through it in 36 months beginning this coming summer. Being an hour's drive from six million people in Houston is our hole card. Man, the 'rush' feels good!

Catching Up with Carl: November 2012

The election results are in: Last month, I said that if Romney won, the floodgates would open, and if Obama won, the market might come back as vacation home buyers wouldn’t defer vacation home ownership for another four years.

So, the latter has now happened.

I intend to focus on where I can find strength in the economy, in employment and in a positive attitude, and that's Texas!

Our Seahorse Beach Club project on the Gulf Coast, just an hour from Houston, is going to be a winner. Here's why:

1. I will shed my doom and gloom attitude as there's no gain to be in that mood for another four years!
2. Houston has more than six million residents.
3. The local economy, built on energy and medicine is, if not booming, doing very, very well. A Texan is a Texan!
4. We can build to suit as Seahorse is a collection of homes versus a vertical project.
5. We have just returned from Durango to see Gary Derck's structured-built home—the new phase of modular—and we are sold. As he said, "Why build it on the site if you can build it in the factory?" Delivery time is 120 days to occupancy. How about that?
6. This means we can be in the market to close next summer with quality housing built to our specs.
7. Seahorse will be mixed use: wholly owned homes plus two sizes of fractions.
8. We have heard that coming out of the recession [are we doing that?], the buyer will be more cautious, value oriented, thrifty, etc.
9. This may, just may, be the '"Return of the Fractional Interest."

What do you think? If there ever was a time for the product's rebirth, this is it. So, that's my story and I'm sticking to it. If you disagree, I invite you to share your thoughts with me!

We are still working on New Orleans, New York state, the Florida Keys and the Dominican Republic. So, project-loading for 2013.

Catching Up with Carl: October 2012

Well, we’re back in business—it’s been a long haul. Save for a small Whitefish, Montana, project begun in the depths of 2009, Star has been fairly dormant since the fall of 2008. We’re typical of many in the resort business, I guess.

We continue to work on New Orleans, which offers abundant opportunity, and the four-season resort in central New York, where there is currently inventory to sell. Also, the Florida Keys deal continues in good, straight lines as its experienced developers find the best way to come to market.

Star also continues to work on the Seahorse Beach Club on the Texas Gulf Coast. It’s about an hour from boomtown Houston and 30 minutes south of Galveston, and will include whole and fractional homes right on the Gulf or on the Bay across the highway. Seahorse will be in presales spring of 2013 and in sales for the summer of 2013. We began looking at the project a year ago after its developer, John Howton, had come to the fractional conclusion on his own. Star was very cautious in proceeding, not being sure of consumer confidence, discretionary income and all the slow economic factors facing the nation.

It’s now less than two months until the election. Regardless of whom you favor running for president, one cannot ignore the state of the economy and the attendant low consumer confidence, lack of spending on big-ticket items and the limited bank financing. All these elements need to change for the resort real estate market to become robust again, and for fractions to become the product of choice that all research says they will be.
Here’s our assessment of the market. If Romney wins in November, then the dam will burst with pent-up demand. If Obama wins—and this is where our analysis gets dicey—the buyers will have to face four more years of his policies, but the buyers will return as they will not deny themselves their personal and family use of a resort property. The latter scenario will mean a slower up-take in sales.

Maybe 2013 will be a positive resort development and sales year? Boy, we sure hope so. We are ready!